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Pool and Spa Service Technician

This position requires AFO/CPO/APSP certifications and 5+ years experience. Valid driver's license required w/ good driving record. He/She performs all other duties as assigned, works independently and in teams directed by the Service Manager and company officers. This person ensures that the corporation's core values, mission statement, processes and procedures are carefully followed to ensure industry compliance and provide an exceptional customer experience. He/She will handle all other duties as assigned and help drive the corporation's success and maintain exceptional customer care by providing services which include:
safety; customer service; pool mathematics; water chemistry and industry standard treatment; familiarity with variety of pool and spa structures, finishes and repair procedures; Knowledge of circulation, filtration and hydraulics; experience with electrical testing and code requirements; understanding of pump motor operation, maintenance and repair; experience with pool/spa heaters; programming knowledge for pool/spa controls and chemical feeders; Pool/Spa maintenance, seasonal care; winter/safety covers, and; maintenance specialist duties. This person must be able to lift 100+ lbs and meet working conditions below.
Must be able to sit, stand, stoop, twist and bend at the waist, turn, kneel, squat, raise arms above shoulder height, grasp, reach, perform repetitive hand movements and fine coordination to work on equipment, have vision sufficient to read blueprints, circuit boards, labels, safety information; have hearing in the normal range with or without correction. In an 8-hour shift, must be able to transport self across the facility, residential, and commercial client properties, ascend and descend stair steps, maintain balance on unstable ground, walkways, stone pathways, pool edge; lift objects up to 100 lbs from floor level to waist height, climb and work off a ladder or scaffold; use arms and back to tighten and loosen nuts and bolts; carry a 50 pound tool box up a flight of stairs; work in confined spaces and wear and use appropriate safety equipment.

Daily clock-in / clock-out
Daily meeting w/manager to review schedule
Daily completion of truck checklists
Be knowledgeable in promoting various sales events throughout the year
Maintain working knowledge of all in-store chemical brands and specialties
Maintain working knowledge of various pool & spa equipment/parts
Complete tasks assigned through on-line dispatch software program including checklist preparation
Lead crew of at least 2 technicians as main customer contact on-site
Provide Manager with diagnostic findings and specify parts list for quote/repair processing
Participate in bi-weekly staff meetings

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